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Stéphanie MARTIN

Neuilly-sur-Seine

En résumé

A worldwide experience in training delivery in the field of Cosmetics & Fragrances for multi-audiences
(Training for trainers, Beauty Advisors, Exclusive Ambassadors, On field coaching, In-store training...)

A relevant knowledge of international retail markets & channels distribution
(France, Europe, USA, Middle East, Asia, Japan, China, South of America, Australia, India, Russia)

Attested expertise in managing training projects & ingeniery of training tools
( Digital application E Learning, A salesgirl comunity Web site, Multimedia tools, CD Audio)
( Salesgirls leaflets & booklets , Beauty prescription, Institutional brand bible, Selling modules, Olfactory training kits...)

Proven & successful experience in training team management
(Recruitment, Evaluation, Motivation, Follow up of business skills & personal development )

Spécialisations :Management d'équipe
Ingénierie d'outils de formation
Worldwide training experience
Industrie des cosmétiques et parfums

Mes compétences :
Ingénierie de formation
Animation de formations
Management d'équipe
Expertise Parfum et Cosmétiques
Expertise internationale

Entreprises

  • Chanel & Cinquième Sens - Animatrice Ateliers olfactifs Culture Chanel

    Neuilly-sur-Seine 2013 - maintenant Ateliers olfactifs développés par le Cinquième Sens
    Focus sur les valeurs de la maison Chanel
    Introduction au monde des odeurs et éveil de nos sens
    Découverte de Chanel N5 ( coulisses de la création, histoire, MP emblématiques...)
    L'art du parfumage Chanel ( gestuelle

  • Groupe CLARINS - International Operational Training Director ( Thierry Mugler, Azzaro, ¨Porsche Design, Swarovski)

    Paris 2008 - 2010 Define a Sell-Out oriented Training Strategy per brand & per axis of development

    . Build a global training strategy in line with the Corporate Marketing Team
    . Work on a training actions plan to provide both operational support & strategic direction for excellence in product knowledge & customer service.
    . Design & develop creative, innovative, interactive and educational tools & modules for global salesforce and trainers.
    . Organize & set up international & area training seminars for the trainers worldwide :
    (Setting up of “think-tanks” with educational managers, rethinking of training tools package according to the distribution channels)
    . Supervise, pilot & co-ordinate training team activity & ensure the training quality delivery :
    (Managing corporate team : 5 people in Paris : 2 international Trainers, 1 Makeup Artist, 1 training Developer, 1 Coordinator) + a leading international team of 22 regional trainers.
    . Define & manage a training budget
    (Training Events, seminars, travels & expenses, training tools development)

  • Groupe CLARINS - International Training Manager ( Azzaro, Porsche Design)

    Paris 1996 - 2008 Build & develop the international Education strategy (launches, catalogues, animations, services, sales)
    . Implement plans & tools to support the training strategy (training tools calendar)
    . Deliver,animate training sessions in France & internationally & manage, evaluate training follow up .
    . Set up, organize & conduct training seminars for the trainers worldwide (once a year).
    . Support brand events such as PR activities or Workshop.
    (Asia, Middle East, India , South of America)
    . Manage & check the training budget

  • NINA RICCI - International Field Trainer

    1996 - 1996 Design, conduct and evaluate training classes & activities in the « Americas Area » » for a major launch «le Teint Ricci » (Skincare & Makeup line) .
    . Develop communication tools and techniques in areas of customer service, selling skills , product knowledge.
    . Update training manual contents & adapt the training tools in function of countries, cultures public.
    . Support the brand in-store animations & develop field coaching for all new hire.

Formations

Pas de formation renseignée

Réseau

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