Mohamed DEKAR

En résumé

Entreprises

• CFAO - Business Solution Manager

  Sèvres 2008 - 2008  Functions:
  •Project Management
  •Management of AS400 servers
  •Development of specific Applications and reports
  •Management of strategic projects as part of the integration of heterogeneous systems
  •Deployment of IT solutions and support during the starting up
  •Support Level 3
  •Production of the regular reporting around the realizations
  •Managing the relationship with suppliers

• AFIA - Business Solution Manager

  2008 - 2008  Major achievement: driving and deployment of a centralized solution to manage the secondary sales at our distributors (12 distributors distributed on the national territory): project realized collectively between Algeria, Egypt and Morocco.
  
   Functions:
  •Management Before Project:
  - Collection of the functional needs
  - Formalization and broadcasting of specifications
  - Technical and functional Choice of the solutions
  - Perusal and evaluation of the offers
  - Elaboration of contracts (supplier, project)
  - Management of the interface with purchases
  • Management of projects:
  - Preparation of the schedules
  - Preparation of the kickoff meeting
  - Validation of the realizations
  - Piloting of the UAT
  - Deployment of the solutions
  - Support during the go-live
  - Validation of the available of the project
  • Management of service contracts:
  - Formalization of the service contract
  - Followed by the interventions of the providers
  - Interface between the users and the providers
  - Followed by the performances of the providers
  •Reporting :
  - Production of the regular reporting around the realizations
  - Production of the indicators of performance
  - Participation in the elaboration of the road map

• Wataniya Télécom Algérie - Senior CRM Specialist

  2008 - maintenant  Major achievement: Part of a team involved in the implementation of the Siebel eCommunications 8.0 providing development, configuration and technical support.
  Integration is the responsibility of Capgemini France (www.capgemini.com), the project is divided into 3 phases: Quick-Win (CTI Integration, Initial Data load & Service Request management), Phase 2.1: SFA (Sales Force Automation), Phase 2.2: Marketing Automation, Phase 3.1: Order Management.
  
   Functions:
  •Functional and technical Workshops & design documentation
  •Develop and test Siebel solutions (configuration, data conversions and/or integrations) to address business requirements.
  •Responsible for Design and Implementation of Inbound and Outbound solutions using Siebel CTI integration with Cisco ICM/IPCC and CTI OS v.7
  •Configuration of Screen, View, Applets, Business Object & Component
  •EAI (EBC, VBC, IOs, Data Maps, Inbound / Outbound Web Services,…)
  •Complex Workflows
  •Scripting of Business Services and workflows (eScript) and controls on the Business Component level
  •Design and development of Smart Script & Actuate Reports
  •Support in System, Integration, Validation and User Acceptance test cycles while troubleshooting and resolving issues found during test cycles.
  •Work with the Project Manager to stay on schedule and in scope, raise and help resolve issues and risks, and accurately represent project status.
  •Work with DBA to resolve database related issues.
  •Maintain and Support production Siebel application and work with Siebel support to resolve open issues.

• CDS – Software Engineering Company - Solutions Architect, Project Manager

  2004 - 2008  Functions:
  •Project management.
  •Analysis, design and realization of computing solutions.
  •Development of management software:
  - Realization of a School Management Software, this solution was implemented in several universities.
  - Realization of a Management Pack: Inventory control, Access Control, human resources management,… (Installed in several universities)
  •Administration of SQL Server Database.
  •Reporting: Realization of complex reports and diagrams (Statistics) with Crystal Report.
  •Customers Relationship (presentation software, training, after sale services,…).

• ID INFORMATIQUE Algeria – ID Informatique International - France - Senior Developer

  2003 - 2004  Functions:
  •Analysis, design and realization of computing solutions
  •Development of management software:
  - Realization of an itinerant sales force management adapted to Pocket PC.
  - Conception and implementation of a software to manage the human resources attendance records trough an id cards machine.
  - Realization of a commercial management interface to query a Sage/SQL Server database.

• SERVITEC EURL – ORASCOM Group - Developer, Technical manager of district offices

  2002 - 2003  Functions:
  •Recruitment and training of computer engineers.
  •Realization of a delivery system using Palm Pocket PC.
  •Developing software for the internal needs of the company with Visual Basic/Crystal Report.
  •Management and administration of SQL Server and Access databases.

• Sonatrach - Trainee Engineer

  2001 - 2002 Functions: conception, design and realization of a Firewall to control and protect the hosts of a local area network.
  Software programmed with Microsoft Visual C++ (DB XML).

Formations

• Université Des Sciences Et De La Technologie Houari Boumediène USTHB (Alger)

  Alger 1997 - 2002 Computer engineer
  
  several times head of promotion

• Lycée Descartes (Alger)

  Alger 1996 - 1997 Bachelor in exact sciences

Réseau

• Abdelkarim ZIAD

• Amine CHABANE

• Mohamed HAMIDI

• Mohamed Nadir MEDDOUR

• Nabila B.

• Nabil Hocine KOUCHA

• Patrick LE BERRIGAUD

• Valérie SAAYED