Marc WILLIAMS

En résumé

Entreprises

• Petroleum Industry Engineering - Directeur des Opérations

  maintenant

• Petroleum Industry Engineering - Operations Manager

  2012 - maintenant : Operations Manager - Petroleum Industry Engineering Algeria.
  * Petroleum Industry Engineering is a company that provides a Facilities Services to the Oil and Gas sector in Algeria. It provides temporary camp facilities including security services as a turnkey package to companies involved in Oil and Gas production in Algeria.
  
  * Management of operations off all business contracts from administration to the daily running of the various camp facilities provided to clients.
  
  * Overseeing the camp management, maintenance of the camp facilities and catering services as per contract specifications. Maintain a strict QHSE approach to work undertaken on site and in our premises.
  
  * Responsible for maintaining the operations cost to budget level. Control all operational and purchasing expenses. P&L management and monthly financial reporting.
  
  * Involve with HR planning, manning and the training of personnel to improve productivity and better working environment.
  
  * Smooth operations were achieved by successfully establishing excellent communication and relationship with clients, suppliers and third party contractors.

• Sodexo - Operations Manager

  Issy-les-Moulineaux 2011 - 2011 * Manage the Operations department of Sodexo Algeria. Responsible for 38 catering contracts with on-site
  maintenance projects having a turnover CA of approximately 35M EUR .
  
  * Implement systems and processes to improve productivity and profit margin on various sites.
  
  * Managing client relations; communication and negotiations on all aspects pertaining to contract development
  and retention.
  
  * Overseeing logistics planning and materials procurement and delivery for the different sites. Supervise site
  managers in their monthly procurement planning.
  
  * Create synergy with HR Department in the management of staffing and the deployment of personnel to
  different contracts as per requirements.
  
  * Supervising month end financial reporting from sites, reviewing of P&L with management committee and
  devising strategies to maximize income per sites.

• Tropical Times - Business Unit Manager

  2009 - 2010 * Responsible for the Marketing and Sales of Produced food items of a FMCG company operating at the
  international airport of Mauritius.
  
  * Manage the operations for four food service outlets at the airport; including VIP and departure lounges and
  also two cafeterias in a major city.
  
  * Responsible for the development of new products line while maintaining a firm grasp on cost control and
  product rotation.
  
  * Implementing stock control procedures and a rigorous purchasing method to reduce purchasing cost.
  
  * Built a strong team of 40 staff through effective management and motivation to improve their performance.

• Le Débarcadère Restaurant - Director & Owner

  2006 - 2009 * Utilising advanced industry knowledge and managerial acumen in the establishment and management of a successful sixty cover restaurant. Established rigorous Sales and Marketing campaign.
  
  * Maintaining overall accountability for P&L, with further responsibility for operations and F&B management.
  
  * Expanding the scope for revenue and profit within the business through the full lifecycle management of targeted marketing campaigns, leading to a turnover of 2.7M MUR.
  
  * Strategically accountable for the creation and implementation of all internal policies and procedures, including accounting, budgeting, procurement and financial reporting processes.
  
  * Responsible for the leadership, direction and recruitment of staff, with ongoing accountability for the delivery of tailored training in customer services and internal systems.
  
  * Driving down waste levels through the development of robust, high quality food storage and stock management systems.

• Vanilles Naturelles Mauritius - Project Manager - CIE

  2005 - 2006 * Entrusted with the role of Project Manager for a high profile agricultural initiative in Compagnie Agricole de Labourdonnais.
  
  * Building a strong foundation for the future success of the project through the development and implementation of financial, personnel and budgeting procedures. Establish various sales and distribution channels.
  
  * Undertaking extensive business analysis and project planning to ensure all operations and administrative functions met strict budgetary requirements in a capital constrained environment.
  
  * Further key achievements included the creation of processes to control field workers and sub contract staff and the development of a communications system to link technical and operations teams.

• Compass Group - Operations Manager - Eurest Support Services

  Châtillon 2002 - 2004 * Retaining senior responsibility for the management and improvement of operations within eight contracts for the global leader in catering and logistics support services.
  
  * Providing leadership to a team of 18 Catering Managers and 450 support staff while implementing key procedures to increase staff retention and improve scheduling and training functions.
  
  * Achieving excellent results within the role, with considerable improvements in personnel performance generated through improved processes and the introduction of KPI and bonus systems.
  
  * Delivering extensive cost reductions and quality improvements through the development of new logistics and procurement processes, leading to increased client satisfaction levels.
  
  * Successful in reducing operational costs through the efficient management of a 15m Euro budget, the implementation of financial control systems and the optimisation of manpower usage.
  
  * Key accomplishments included the implementation of QHSE procedures that significantly improved existing standards.
  
  * Building strong, lasting relationships with the client as a focal point of contact for the customer, while adopting a hands-on approach to the resolution of operational issues on client site.

• Fedics Food Services - Senior Catering Manager

  1999 - 2002 * Rising from an initial position of Business Unit Manager to that of Director of Operations for the University of Botswana contract following exceptional performance in the role
  
  * Managing the catering requirements of 11,000 students, with responsibility for menu planning, production processes, operational procedures and stock management
  
  * Demonstrating high level financial administration skills in the management of a P 2m budget and the development of cash control and administration processes
  
  * Driving staff performance through effective management and motivation, to ensure the satisfaction of the client and increase productivity levels

• AME Pty Ltd - Administration Manager

  1993 - 1998

• Murray & Roberts - Camp Manager

  1990 - 1992

• Fedics Food Services - Camp Supervisor

  1988 - 1990 PROFESSIONAL DEVELOPMENT

Formations

• Open University (Leicester)

  Leicester 2004 - maintenant Master of Business Administration

• Open University (Milton Keynes)

  Milton Keynes 2002 - 2004 Professional Diploma in Management

• ECOLAB RSA (Johannesburg)

  Johannesburg 2001 - 2001 CERTIFICATE ON FOOD SAFETY

• The Engineering College Of South Africa (Durban)

  Durban 1987 - 1988 CERTIFICATE

• Cambridge Tutorial College (Cambridge)

  Cambridge 1986 - 1988 Diploma

Réseau

• Adel BOUKERROUNI

• Arezki HAMROUN

• Ishmael DUPN

• Mohamed Reda ALI TATAR

• Mounir ZEGHIDI

• Rabah DJAMEL

• Tarek AMMAM

• Yacine CHEFAI