Sara Kanoun

I - BISO Responsibilities:

1. Educates and advises the business on safe IS practices and current, changing, and/or recommended IS requirements.
2. Perform Risk assessments and execute the Corrective Action Plans.
3. Ensure all employees within the country receive/attend IS training on an annual basis, and for new employees on arrival.
4. Partners with business coordinators in other disciplines (e.g., COB: Continuity Of Business, Records Management, Fraud Management, etc.).
5. Exercises oversight of the IS program within the business, including programs, policies, and related reporting.
6. Reviews IS action plans with management and monitors implementation of approved plans.
7. Implement the IS Procedure within the business.
8. Oversees compliance with all business IS program elements, policies, standards, and guidelines.
9. Participate in task forces related to any product or department as per line management designation.
10. Communicates and interacts regularly with employees and business management

II- Operation Control Responsibilities:

1. Ensure a proper tracking and follow-up processes are in place for the highlighted issues.
2. Immediately report error/issues to line management and ensure the closure evidences are in file for the recommended corrective actions.
3. Prepare procedures, reports and complete tasks as required by line management.
4. Perform Finance Proofs and quarterly RCSAs (Risk and Control Self-Assessment) by target dates.
5. Represent Control in internal or external meetings/conference calls as required by line management.
6. Participate in or manage any project as per management designations.

III- Technology Auditor:

1. Review of application, database and operating systems to ensure that they support business functions in a controlled manner, identify issues that represent risk to the business, report the findings, prepare audit reports for management information, provide input for Corrective Action Plans, monitor and track issues until corrective actions are completed.
2. Development of/involvement in independent review of technology related procedures, product programs to ensure that the appropriate infrastructure is incorporated into the different business initiatives and the bank technology policies are respected.

1. Handle all the branch products: Fund Transfers, Cash & Clearing, Account Service Unit, domiciliation, L/Cs and Guarantees.
2. Give customers priority, provide them with highest quality services at all times.
3. Prepare the monthly Central Bank Reports as per local regulation.
4. Handle Technology Infrastructure Help Desk.
5. Perform Branch proofs and Record Managements.